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How to Change Address on Depop?

Depop is an internet shopping platform used by many people who wish to sell or buy second-hand clothing and accessories. Sometimes it might be difficult to navigate the app and create issues with your account and purchases. We want to show you how to change address on Depop.

A shirt on a hanger
Use a selling software, grow your business, and know how to update your location on the platform is essential for successfully selling online

If you want to list a new location on your account, first open a browser and find Depop's website. Log into your account with email and a password. Search for the button 'Delivery,' and then go to the shopping toggle and tap the button 'Turn on.' You will see a menu where you should select 'Ship.' Then, you will see a place where you can write your current location. Make sure to know your pink code and street name. 

So, What Is Depop?

Depop is an online marketplace platform that is based in London but also has offices in Manchester, Milan, and New York. Resellers usually create listings of their second-hand clothing items, accessories, shoes, and other products. It is primarily a fashion marketplace popular in countries such as Australia, the United Kingdom, the United States, and New Zealand. The number of users is increasing daily. Today almost 15 million people use Depop's services to sell and buy second-hand items making it one of the best online selling platforms. 

Here is a video with more information about the platform.

How Does Opening an Account Work?

If you desire to become a reseller, you will have to provide personal information such as telephone number, email, name, and home address. This information will enable the platform to reach out to you about the products you sell through it and also to get information about concerns and complaints you may have. The information will also be useful if you decide to take part in a promotion, and the platform can provide you with marketing communications to help you upsell. Your contact information will be available to your buyers, and it is a crucial part of selling, buying, and using Depop's services.

Woman holding a phone and smiling
When opening accounts, sellers will have to provide an email, telephone number, and a name

What Happens if You Recently Moved and You Have to Change Your Address?

If you recently relocated and you want to know how to change your address on Depop, the process is quite simple. Here are steps on how to do it:

  • First, open a web browser where you can search for the website.
  • The next step is to log in with a valid username or an email and a password.
  • Simply click on the 'Login' button.
  • When you enter, search for the 'Delivery' option, which will lead you to the shopping toggle, where you can click on 'Turn on.'
  • Choose the option 'Ship.'
  • Then list your current street name and a pin code in the appropriate area.
  • The last step is to click 'Confirm,' which will save the update. 

What to Do if You Have a Wrong Return Address on Every Label When You Use Depop Shipping?

Sometimes the label can show wrong return addresses, and the reseller doesn't know if he can continue selling on Depop. They usually successfully remove it from their PayPal, but they don't have a clue how to do it in the Depop's app. Still, it can be easily changed, just not in the account settings. It can be changed when you edit a product. Try tapping 'Edit' and scrolling down to domestic shipping. You should find and select ''Confirm your address'' here, and you can list a new one. In this way, sellers will be properly using Depop's shipping and receiving labels.

A woman with shopping bags and a phone
Sellers usually don't know how to update the addresses since it cannot be done under account settings

How to Reply to the Buyer Who Wants to Change the Location of the Purchase?

If the customer asks the seller to ship to a different location, the best thing would be to inform them that they first have to update their location. They might even want information on how to change the shipping address on Depop after purchase, but any changes after purchase are not acceptable. The seller can let them choose another item to buy or opt for a refund.

The seller should always send the item to addresses shown on the in-app receipt because you will be protected by PayPal's Seller Protection policy. If something like this happens, reach out to the platform so that you can be reimbursed for Depop's fee.

If the seller is using more online selling platforms to have their products sold, and these situations occur, it would be best to have cross-listing software so you can monitor and have better control over your customer base. In the event of customer complaints, demands and questions, a cross-posting tool will be helpful in managing everything efficiently.

What Happens If a Seller Sends the Item to a Different Address?  

Clothing resellers can easily fall victim to one of the most common scams when they send the items to addresses that aren't listed on the receipt. Even though it might seem harmless at first, some customers can use this opportunity to scam the seller

According to Depop Seller Protection, it is of utmost importance that the seller ships the product to addresses that are on the sales receipts. However, if the seller opts to ignore this regulation, they will lose protection and maybe even the money by providing the buyer with a full refund if they file an ''item did not receive'' claim.

woman looking at a laptop
You will be less likely to get scammed by unscrupulous buyers if you use a cross-posting software

How to Delete the Old and Enter a New Shipping Address on PayPal?

Some sellers want to update their location on PayPal. This can be done by clicking on 'Profile' and choosing 'My Personal Information.' After you select this option, you will find the area for location information where you can simply click 'Update.' The next step is to click 'Edit' and list your current location. If you relocate this and update your location on time, you can continue to grow your e-commerce business.

How Can a Multichannel Listing Software Help Your Online Business?

If you want to gain more followers on Depop and other online marketplaces, it would be best to have a cross-posting app that will enable you to sell listings across different marketplaces with more ease. Software for selling online will enable you to make listings available to a larger customer base and keep track of the purchases 24/7. What is more, with online selling tools, you will not only resell more but be more aware of scams and unscrupulous buyers. If you are someone who is just starting an e-commerce business, make sure to grow quickly by crossposting.       

A girl shopping online using a phone
Get a multichannel software so as to be more confident in your sales

Once You Learn How to Change Address on Depop, You Can Easily Update Your Location

If you figure out how to navigate the platform in the proper way, you will be more confident about using it to resell and win over customers with your great listings. However, what will boost your sales is a cross-posting tool like Zipsale. If you want software to sell both on eBay and Depop, as well as other platforms, make sure to invest in Zipsale and see your sales skyrocket. It will change your experience of selling online for the better. 

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